Shipping

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Shipping Policy

 

Placing National Orders
National Orders are shipped within 1 business day. Orders over Euro 200 will be delivered free of charge
For a small additional fee, same-day delivery can be arranged.

 

Placing International Orders
Most of the products that we carry are available for international shipping.

Orders are considered international when a shipment is sent to an address outside Mauritius or when the billing address for the credit card used to pay for the order is an address outside this area.

Ordering from the website – For countries that qualify for website orders, international shipping costs are calculated by our website system. It is common that specific country logistics require that we contact you to confirm your shipping arrangements, and final costs may differ.

Ordering by other methods – If our website will not process an international order for your country, please contact us via any of the alternate methods below.

Returns
Please read our refund policy for returns. By placing an order on our website all national and international customers agree to these terms.

Order Shipping
When your order is placed, we will contact you via email within two business days with the final shipping estimate for your order. You will be notified of the final shipping cost before your order is processed, and this may result in an additional charge or a refund. We will not ship an order internationally without your prior approval and payment of the final shipping charges. (Please see Order Payment below.)

For all international shipments, Small Potato LTD uses FEDEX' Worldwide international services. Due to the daily fluctuation in exchange rates, all price quotes will be given in Euros only. Shipping costs do not include duty, tax, or brokerage fees.

International orders are shipped only when all ordered items are in-stock to eliminate a second shipping charge.

PO Boxes
Small Potato LTD does not ship to PO Boxes

Customs and Duties 
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost. Mountain Small Potato LTD cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.

Order Payment
Orders with a total value (including shipping) less than EURO 300 may be paid by credit card.
Orders with a total value (including shipping) exceeding EURO 300 are required to pay via bank transfer prior to shipment.

Post Order Payment and Charges
Although goods are shipped duties and taxes collected, it is possible that the shipping company may bill Small Potato LTD for customs, duties, taxes, broker fees. if this occurs, all international customers agree that Small Potato LTD may bill the customer and charge their credit card on file for all such charges without advance notice to or authorization from the customer. By placing an order on our website all international customers agree to these terms.

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